Country Manager

Responsibilities

• Manage and grow post-sale client relationships with advertisers of all sizes.
• Coordinate with ad ops, product and R&D teams etc. internally to ensure a smooth and successful campaign execution.
• Work with internal teams to guide inventory allocation.
• Monitor and analyze ad campaigns, and proactively take initiative to improve results.
• Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign.
• Proficient in campaign management, setting up and optimization. Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings.
• Share marketplace feedback and guide our advertising strategy.
• Support and work with sales team on pre-sale research and pitch.
• Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team.

Qualifications

• At least 3-5 years of experience in account management/client services roles in digital marketing, Digital agency experience is a big plus.
• Experience managing digital performance advertisers with a deep understanding of their challenges.
• Ability to analyze data and identify insights to assess campaign performance.
• Strong in Ad optimization experience.
• Proactive attitude with excellent project management, organizational, and analytical skills.
• Proficient in English and Bahasa Indonesia.